New York-based home warranty company Liberty Home Guard has launched a customer portal that it says allows customers to conveniently manage their home warranty account anywhere, at any time.
“We wanted to make it easier for our customers to manage their account at their own convenience. Liberty’s services are available in over 40 states, including the District of Columbia, across all four time zones,” said Benjamin Joseph, co-founder of Liberty Home Guard. “Our service portal will assist us in quickly and efficiently meeting the ever-changing needs of our nationwide customer base.”
The portal allows customers to access their accounts and communicate with their account manager from the Liberty Home Guard team. Customers may view and manage their billing and account summary, as well as file new and follow up on existing claims. Customers can also add on or modify coverage, selecting from a variety of options for how to add or subtract an appliance or home amenity from their warranty.
“Our extensive network includes the nation’s best technicians who maintain an LHG-Certified status while operating on our platform to ensure that each repair is fixed the first time around,” added David Moreno, also a co-founder of Liberty Home Guard. “We look forward to making these services more quickly and readily available to our customers around the country by debuting our new customer service portal.”