Newswire Agents of Tech

Writesonic Unveils Botsonic, the AI Chatbot Builder for Customer Support 

Generative AI platform Writesonic has launched Botsonic, a no-code AI chatbot builder equipped with GPT-4 technology. The release of Botsonic is intended to transform the way businesses across various industries interact with customers, offering unparalleled customer support and seamless digital experiences, while saving 80% of the time spent on handling simpler queries. With a no-code integration approach, any business in any industry, including real estate, can integrate Botsonic into their website in just two minutes.

Botsonic is leveraging the power of GPT-4, ChatGPT and natural language processing to create hyper-intelligent, conversational AI experiences that cater to the unique needs of each visitor. It can to train ChatGPT-4-like chatbots on specific data, ensuring highly personalized and accurate responses to user queries.

With Botsonic, businesses can now provide smart, human-like responses based on the information the chatbot has been trained on, leading to a more satisfying and efficient user experience, the company said. This significantly reduces the need for human intervention for simple inquiries, allowing customer support teams to focus on more complex tasks. Moreover, if a query is beyond the chatbot’s understanding, Botsonic can seamlessly hand it off to a human agent through integrations with helpdesk systems.

Designed to be user-friendly and accessible to individuals without technical expertise, Botsonic makes it incredibly simple to build and integrate AI chatbots on websites. Businesses can easily upload their knowledge base in various formats, such as documents, PDFs, PPTs, knowledgebase or website links. From there, Botsonic analyzes and learns the provided information to generate intelligent, human-like responses for the chatbot.

In addition to its advanced AI capabilities, Botsonic offers extensive customization options, allowing businesses to create chatbots that align with their brand identities.

Botsonic’s versatile applications extend beyond customer support, making it suitable for use across a variety of industries and purposes. Examples include improving customer experience, capturing leads as an AI real estate advisor, driving customer engagement, increasing efficiency and more.