AppFolio announced a series of innovations to its AppFolio Realm-X, its embedded generative AI that provides real-time assistance by combining the latest foundation models with industry-specific context. Additional innovations include enhancements to AppFolio’s student housing and affordable housing solutions and new AppFolio Stack marketplace partners.
Every AppFolio user can now access Realm-X Assistant and Realm-X Messages. The first of their kind in the industry, these solutions give property managers and their teams a new way to experience AppFolio while achieving significant productivity gains, all within AppFolio’s one platform.
“With Realm-X, every team member is equipped with their own personal co-pilot — an additional pair of ‘hands’ to assist in managing the perpetual to-do list synonymous with property management,” said Will Moxley, senior vice president of product at AppFolio. “Our early customers recognize Realm-X as a strategic advantage that streamlines their daily operations, freeing up time to reimagine how they want to run things in the future. And right now, it’s allowing them to sustain their growth while improving the productivity of every team member.”
Realm-X Assistant is a co-pilot experience, accessible everywhere in AppFolio to get work done faster and easier. With a single prompt, Realm-X Assistant can generate reports, initiate individual and bulk tasks and automate time-consuming tasks for managing vendors, residents, properties and owners.
Realm-X Messages is a reimagined inbox that helps property managers sort through, act on and respond to routine resident communications. Realm-X Messages uses a message’s context to guide users toward appropriate steps and provide quick, clear and relevant replies with personalized details.
AppFolio also announced it is piloting Realm-X Flows, a workflow automation engine that helps users standardize their processes through workflows defined by users and automated with AI. Realm-X Flows can be taught to complete tasks, such as rental applications, rent collection and lease renewals, tailored to each customer’s specific business needs. This boosts productivity and allows teams to stay in control with visibility into each workflow step from inception to completion.
For customers with student housing in their portfolios, AppFolio has introduced Flexible Leasing, offering property managers flexibility to lease units to either groups or individuals, as well as mix the two lease types within the same unit, and Pre-Leasing Metrics, providing a comprehensive, real-time view of leasing performance.
For customers managing affordable housing properties or units within their portfolios, AppFolio has introduced enhanced Tenant Income Certification (TIC) support, which improves LIHTC solutions in AppFolio with fully populating, accurate TIC forms, and new HUD features to recover costs.
