Property management software RentRedi has launched Chat 2.0, an in-app messaging feature designed to enhance communication between landlords and renters. Chat 2.0 allows for real-time, two-way communication between landlords and tenants directly within the RentRedi app.
The new feature promotes a better renting experience for landlords and tenants by eliminating the need to rely on text threads, voicemails or other disorganized methods of communication.
“Tenants were trying to use our support chat to reach their landlords, and landlords were telling us they needed a dedicated space to communicate within the app,” said RentRedi co-founder and CEO Ryan Barone. “Chat 2.0 is our answer to that. We built it to keep communication clear, centralized, and easy to find—so our customers can spend less time tracking down messages and more time focusing on what matters.”
Key benefits of Chat 2.0 include centralized messaging on both the RentRedi mobile app and on the RentRedi website; easy search functionality by property, unit or tenant name; push notifications; improved organization; team access and resulting stronger relationships.
Chat 2.0 was designed to solve common communication breakdowns reported by landlords, such as tenants leaving them poor ratings due to the lack of communication, delays in resolving lease issues, payment disputes, application updates, maintenance requests falling through the cracks and the overall frustration and confusion caused by relying on outside messaging platforms or forgotten email threads.
Coming soon is the ability to attach documents and photos to chat messages.
