FlowPath, a provider of Computerized Maintenance Management System (CMMS) software, has launched a Work Order AI Automation package that it said will transform facility operations by automating work order management, monitoring and analysis, empowering teams to work faster, smarter and with greater confidence.
The FlowPath Work Order AI Automation Package is designed to serve as a 24/7 digital coordinator, ensuring that nothing slips through the cracks. Leveraging customizable AI agents, the system autonomously parses inbound requests from emails, texts, calls, Slack messages and external forms, intelligently creating or routing work orders — even correcting errors or flagging duplicates before they become a problem.
“Facility teams shouldn’t have to spend their days chasing paperwork or wondering what’s falling through the cracks,” said Alex Cummings, CEO of Flowpath.” With our Work Order AI Automation Package, we’re giving every maintenance department the peace of mind that comes from knowing nothing gets missed and every detail is handled-so they can focus on what really matters.”
Key automations include inbound parse and triaging of new requests; continuous monitoring of all work orders for delays, missing information or unassigned tasks and AI-powered insights to forecast workload, identify cost spikes and optimize resource allocation.
Available as an add-on for $200/month, the Work Order AI Automation Package is now accessible to all FlowPath customers via their AI Assistant settings.
