Home inspection franchise Pillar To Post has officially launched PTPHomePage, a proprietary digital experience platform that it says transforms how home inspections are conducted, shared, and experienced by clients, real estate agents and franchise business owners.
Designed and implemented entirely in-house over six years, PTPHomePage streamlines operations for franchisees while delivering a dynamic, real-time experience for homebuyers and their agents. The platform replaces static PDFs and clunky email threads with a centralized, interactive dashboard that includes:
- Immersive 360° home tours.
- Interactive floor plans.
- Digital inspection reports.
- Customizable repair request tools.
- The Home Manual — a living document featuring appliance data, maintenance reminders and warranty tracking.
- Agent dashboards that empowering real estate professionals with a searchable archive of inspection history.
“PTPHomePage was built to modernize how we deliver value,” said Charles Furlough, CEO and president of Pillar To Post. “For buyers and agents, it makes the inspection process easier to understand, act on and revisit. For our franchise business owners, it’s become an operational game-changer that streamlines client communication, saves time and reinforces our position as the most trusted name in home inspection.”
Unlike off-the-shelf solutions, PTPHomePage is a proprietary platform developed over the course of six years using Salesforce and AWS to ensure speed, scalability and security.
“Too often, tech in this industry feels like an afterthought,” said Guy Dewar, chief technology Officer for Pillar To Post. “We built PTPHomePage to feel as user-friendly as online banking or shopping to give buyers, sellers and agents a personalized, seamless environment to get everything they need without friction or confusion.”
In addition to improving transparency and accessibility for clients, PTPHomePage serves as a launchpad for expanded home services. Through integrations like PTP Connects, clients can opt into post-inspection support services like utility setup and contractor referrals. The platform’s flexibility allows it to continuously evolve based on user feedback and market trends.
