Zillow is introducing messaging, a new feature that lets buyers and their co-shopper chat, share listings and stay organized — all within the Zillow app.
Home shopping often means buzzing phones, crowded browser tabs and decisions buried among memes. With Zillow’s new messaging feature, every listing conversation stays organized in a single thread, reducing the app-hopping and missed messages that can slow a buyer’s momentum.
“This new messaging product brings the collaboration that already happens across text messages directly into Zillow,” said David Beitel, chief technology officer at Zillow. “It’s another step toward making the home journey simpler and more connected. We’re continuing to bring more of the experience onto Zillow, so buyers can move from browsing to closing with less friction and more confidence.”
More than 60% of buyers co-shop, and most of them purchase and share ownership of a home with at least one other person. In the Zillow app, buyers just open their inbox and invite a partner, roommate or interest friend to join their search and chat.
As part of its Fall Product Launch, Zillow is introducing several new updates: AI-powered virtual staging for empty rooms, verified pre-approval from Zillow Home Loans, a cosing dashboard that lets buyers track title and escrow services, and AI assist that gives round-the-clock responses to queries about properties, tours and availability.
Messaging, Rentals AI Assist, Virtual Staging and integrated transaction tools — Zillow Home Loans verified pre-approval and closing dashboard — are available now.
