Kindthread, the premium healthcare apparel company, has opened its first standalone retail location at Westfield Topanga in Los Angeles. The store introduces a new model for healthcare apparel retail: a curated, expert-staffed destination carrying multiple collections under one roof, with ship-to-home convenience built into the experience from day one. Kindthread serves individual healthcare professionals and group buyers alike, offering the breadth of choice and hands-on guidance that single-brand online sellers cannot.
The Westfield Topanga location is intentionally edited and uncrowded, with an emphasis on product quality, fit education and personal styling. Trained staff guide customers through the full Kindthread portfolio — including collections from Landau, White Cross and Beyond Scrubs — and orders can be shipped directly to the customer’s home.
The concept reflects a conviction that healthcare professionals deserve the same caliber of retail experience that consumers in every other category already expect: real choice across multiple collections, knowledgeable staff, an elevated environment and seamless integration between in-store and online shopping.
“Healthcare professionals have been underserved by retail for too long,” said David Sasson, CEO of Kindthread, and former CEO, COO and CFO of Bonobos. “Healthcare apparel has been moving in a direction where professionals are expected to pay a premium for a single brand and call that progress. We think progress looks different. It looks like walking into a store, seeing real options across multiple collections and price points, and having someone help you find what actually works for your body and your budget. That’s what we built, whether you’re shopping for yourself or outfitting your whole team.”
The store is fully integrated with Kindthread’s digital platform from launch, allowing customers to browse in person, complete purchases online, access their full order history and receive personalized product recommendations across channels.
The medical apparel market has grown significantly over the past five years, driven by demand for performance-driven, style-forward workwear from healthcare professionals. Yet the retail experience has not kept pace. Kindthread’s entry into standalone retail signals a belief that the category is ready for a more modern, customer-centric approach. One built on breadth of assortment, not brand exclusivity, the company said.
