Newswire • Hospitality

Mews Selected by Accor to Standardize F&B Technology Across Global Portfolio

Photo courtesy of Adobestock/PintoArt

Mews, the operating system for hospitality, announced the expansion of its food & beverage (F&B) technology deployment for Accor’s premium, midscale and economy portfolio.

Mews POS (point-of-sale) is already live across more than 850 properties in 20+ countries.

F&B is a strategic business driver across the Accor estate as a source of total revenue growth for hotels. As Accor continues to strengthen its food and beverage offering across its luxury, lifestyle, premium, midscale and economy portfolios, standardizing the technology that supports these operations has become a strategic priority to improve operational efficiency. Modern POS solutions help properties streamline operations, optimize costs, improve inventory management and gain greater visibility through real-time reporting.

Property teams get one system for ordering, menu management, inventory and real-time reporting—cloud-native, mobile-first and built to go-live fast, with an average support response time in under one hour.

“For our hotels, F&B is a fantastic revenue driver and a powerful engine to drive guest loyalty,” said Jean Noel Lau Keng Lun, chief distribution officer at Accor. “Following the rationalization of our CRS, PMS, RMS, MICE and payment systems, we are now set to streamline our F&B technology stack. As part of this strategy, we are establishing a new F&B Technology Program with a curated panel of preferred solutions available to our properties to help them maximize total revenue and integrate dining experiences deeper into our Loyalty ecosystem. I am pleased to welcome Mews as the first partner joining this program.”

“No two properties can run exactly the same F&B operation. Brand dining concepts perform even better when relevant to local demand and culture, and adapted to the specific context of each property,” added Richard Valtr, founder of Mews. “Mews POS is built for that reality: quick to deploy and run without dedicated IT support and adaptable enough to fit both brand dining concept and the local operational situation.  Mews POS differs from standalone POS solutions because it features a world–class Open API and, like the rest of Mews OS, belongs to an open ecosystem rather than a silo, enabling Accor to connect F&B operations to their broader guest loyalty journey.”