Lessen, an intelligent operating platform powering end-to-end property services and technology solutions for residential and commercial portfolios, announced the launch of Lessen Pro, a field execution platform purpose-built for field service companies. The centralized platform is a one-stop-shop for scheduling and dispatching jobs, managing work orders, collecting payments and communicating with internal teams and customers. Leveraging AI-powered automation and workflow capabilities, Lessen Pro enables field service companies to win jobs and execute property services with greater confidence and speed, all from a single platform, the company said.
“Skilled trades professionals are essential to maintaining and improving the buildings and infrastructure that communities rely on every day, yet the industry continues to face a shrinking workforce amid growing operational demands,” said Jay McKee, founder and CEO of Lessen. “From the beginning, our goal with Lessen Pro was to build a platform designed specifically for field professionals. The launch of this new product is an important milestone in our commitment to our trade partners providing them with practical tools to streamline operations and grow their businesses with confidence.”
Through its network of more than 30,000 vetted and accredited trade professionals, Lessen serves thousands of properties across over 100 metropolitan markets, facilitating over three million work orders annually. The Lessen Pro platform leverages insights from more than 40 million completed jobs and incorporates AI-powered automation and natural language processing capabilities to help field professionals streamline workflows, improve efficiency and support their business’ bottom line.
Key features of the platform include access to Lessen’s extensive property services network, creating a direct path from work opportunity to execution in supported markets ; an integrated and consolidated interface; AI-powered natural language processing to organize, prioritize and manage incoming work orders; smart scheduling; work history tracking and more.
“Every feature within Lessen Pro was informed by the demands of our trade professional network and designed to address the primary challenges they’re facing,” said Jianqing Zhao, chief technology officer at Lessen. “By combining proprietary insights from over 40 million completed work orders with real-time feedback from technicians on the ground, we’ve built a platform that reflects the realities of running a field service business.”
