InsureMEP announced the launch of the CriticalAsset infrastructure management platform, giving commercial property insurance professionals, building owners and facility teams a single, verified source of truth for a property’s critical mechanical, electrical, plumbing (MEP) and fire/life safety infrastructure.
For insurance professionals, better verified property information improves the quality of risk submissions and underwriting decisions. For facility teams, the platform makes critical infrastructure knowledge easier to access, share and use across an organization.
Critical data about a building’s infrastructure is often scattered across old plans, spreadsheets, printouts, disconnected software and the institutional knowledge of longtime employees. CriticalAsset transforms opaque building information into digital “smart maps” by combining existing property data and authoritative public records with AI-assisted field capture to verify and map the building’s critical assets. It generates detailed property documentation, provides asset-health and maintenance insights, captures compliance and maintenance evidence and explicitly identifies information that remains unknown rather than relying on assumptions.
“Buildings contain millions of dollars of critical infrastructure, yet the information needed to understand, maintain and protect those assets is often incomplete, outdated, or difficult to access,” said Craig Caryl, InsureMEP’s founder and CEO. “CriticalAsset gives organizations a verified, provable record of the infrastructure their buildings depend on, so they can make better decisions based on evidence rather than assumptions.”
The platform is designed to not replace existing facility management systems, including computerized maintenance management systems (CMMS) or building management systems (BMS). Instead, it works alongside existing technology and vendor close-out documentation to make facility information more complete, accessible and actionable.
Central to the platform is a verification process designed around proof, not promises. AI-derived information moves through a verification pipeline, with human approval required before it becomes part of the customer record. Facts are tied to supporting evidence, creating a more trustworthy foundation for facility management, maintenance planning, and property risk assessment.
CriticalAsset has been deployed across complex commercial and institutional properties; the platform has mapped a 59-structure international airport campus, onboarded $2.68 billion in total insured value across 50 buildings and 13 client accounts for a brokerage client, and captured and integrity-verified over 3,500 assets within 16 university buildings.
The CriticalAsset infrastructure management platform is designed for commercial real estate, including healthcare, manufacturing, higher education, airports and public infrastructure, as well as the commercial property insurance industry.
