Tenant and workplace platform HqO has formed a strategic partnership with Related Companies to power Related’s tenant experience (TeX) technology across its commercial and luxury residential portfolio. Elements of the technology Related has developed to serve its Fortune 500 tenants and residents will be incorporated into HqO’s core offering. Related has also made a strategic investment in HqO, and Related CEO Jeff Blau will join the HqO board of directors.
“Related’s focus on and commitment to providing their customers with the most personalized level of service is one of the reasons they’re such a great strategic partner and investor for HqO,” said Chase Garbarino, CEO at HqO. “Their success here has allowed Related to create and promote a groundbreaking suite of programming and benefits to their properties, and HqO will make it even easier for their tenants to access and enjoy those benefits and programming.”
HqO’s multiple-portfolio deployments, ease of use, user engagement and dedicated and continuous customer support made it the ideal digital platform for Related’s renowned, high-touch tenant experience, the companies said. HqO will serve as a universal remote control for Related tenants and residents to interact with their building and neighborhood. The HqO app will offer tenants and residents access to custom programming, resource booking, service offerings, local retail and food and beverage delivery and more.
“The people who live and work at our properties are at the heart of everything we do, and we are always focused on ways to make their days more seamless, their communities more connected, and providing an array of exclusive access and services that create the luxury of more time together — partnering with HqO puts the Related experience at our tenants’ fingertips,” said Luke Falk, senior vice president at Related. “HqO’s differentiated consumer platform and robust suite of analytics position them for continued growth and I look forward to working with them as they continue to push the boundaries of TeX technology.”
Related’s extensive property portfolio joins the more than 500 live assets in 142 cities across the world. HqO’s product consists of an award-winning app, analytics suite, hybrid work tools and a flex space management system.
