Dubbed the “Genius Bar” for real estate, Florida Realtors’ Tech Helpline continues its expansion with the recent addition of four Realtor organizations and 11,900-plus members in just 98 days, the organization announced. The tech support service is now accessible by 725,000 members across the United States and Canada.
In March, Florida Realtors’ Tech Helpline debuted its new mobile app that allows agents to connect quickly to a tech advisor while on the go. Available for iPhones and iPads in the Apple App store, the new app also is available for Android devices via Google Play.
The additions include the CCIM Institute (7,923 members), Northeast Tennessee Association of Realtors (1,654), Heartland Realtor Organization (1,371 members) and Three Rivers Association of Realtors (962 members), both in Illinois. These Realtor organizations’ members will receive free, unlimited access to all tech support services that Tech Helpline offers.
“Tech Helpline is a member benefit, and because every agent’s workflow today is dependent on technology, it’s often the favorite benefit offered to Realtor members,” said Margy Grant, Florida Realtors CEO.
All the new Realtor organization members recently gained access to Tech Helpline, owned and operated by Florida Realtors, with launches over the last two quarters. Tech Helpline’s experts have more than 350 years of combined IT experience. Last year, they provided tech support for more than 113,000 cases. Tech Helpline also supports Form Simplicity, which also is owned and operated by Florida Realtors. Serving more than 350,000 Realtors nationwide, Form Simplicity customers managed almost 2 million transaction sides in 2021.
Tech Helpline experts are known for both their technical skills and friendly approach to working with agents. Tech Helpline offers phone, chat, and email support. Agents can make an unlimited number of calls, and there is no limit on the number of questions they may ask a Tech Helpline expert.
