Equiem, a provider of tenant engagement solutions for commercial real estate, has launched Equiem One, an end-to-end platform bringing tenant experience, operations and data and analytics solutions into a single, modular interface.
“A little over 12 months ago, we acquired Vicinitee, a building operations platform servicing many of the U.K.’s trophy assets for over 20 years, with a vision to bring tenant experience and operations together in a single platform,” said Gabrielle McMillan, CEO of Equiem. “Since then, we’ve been hard at work to integrate the two platforms, alongside a robust data and analytics suite, into a single interface for building managers, asset managers, workplace managers and employees.”
The proptech industry has seen explosive growth over the past 24 months, the company observed. In March alone, the industry saw M&A activity totaling $1.1 billion globally. And in the tenant experience space specifically, VTS and HqO join Equiem as consolidators in their vertical, with VTS having recently acquired Rise Buildings and Lane, and HqO acquiring Office App last October.
“We believe a single platform for office building management is imminent,” McMillan said. “Landlords articulate this in different ways. Some say that want all their systems ‘integrated.’ Others say they want ‘a one-stop-shop’ for all their software needs. But what they’re really saying is they need a singular interface that brings all the features and data together in one place, for the multiple stakeholders in an office building, and that’s what we’re delivering.”
Equiem’s integrated solutions have recently been rolled out across two of British Land’s mixed-use London campuses, including at Broadgate, a 32-acre campus located next to Liverpool Street station, which is home to many of the world’s leading financial, legal, technology and media companies, and at Paddington Central, an 11-acre campus which sits beside the Grand Union Canal and Paddington station.
“The ability to deliver property operations and tenant experience solutions through an integrated platform significantly enhances customer experience by bringing multiple functions together into a single interface,” said Sally Jones, head of strategy, digital and technology at British Land, one of the U.K.’s leading property companies. “It simplifies the workflows for property managers and connects the data necessary to provide a 360-degree view of the customer relationship. Data-driven decision making is the future of real estate.”
