Cove, a single platform that modernizes property operations and experience for owners and operators, today announced that it will be rolling out its building operating systems (OS) across EQ Office’s portfolio. The end-to-end OS solution integrates systems into a single platform for building operations, property teams and customers.
“Our initial implementation of Cove’s leading building operating technology has allowed us to seamlessly address key tenant and operating needs, including streamlining efficiency, enhancing the experience and furthering the ‘smart office’, and we’re looking forward to using it across the entire EQ portfolio,” said Mikki Ward, senior vice president of technology and innovation, EQ Office.
In addition to features that elevate the day-to-day tenant experience, Cove’s mobile app across EQ properties now includes features like access control to allow tenants and building visitors to unlock entrances from their phones. It will also replace legacy systems for work order, preventative maintenance, and inspections. Other OS functionalities include mass communication and vendor and COI management. By consolidating workstreams, EQ also realized immediate savings across several assets where the technology has been rolled out, including a substantial reduction in technology spend at its Willis Tower asset, the company said.
“This partnership has given us the ability to innovate and refine our technology alongside EQ, based on real-time data from high-quality properties,” said Adam Segal, CEO of Cove. “EQ’s portfolio has provided a unique environment that’s helped us benchmark, simplify and evolve to meet the needs of hundreds of operators, tens of thousands of tenants and
