Zego, a Global Payments company and leading property management automation platform, has launched Resident Payouts, a solution that automates security deposit refunds, ensuring a smooth and efficient move-out process for residents and property management teams.
Through a partnership with Fintainium, Zego empowers property managers to digitize, automate and securely manage resident payouts. This ensures faster resolutions, simplified communication and streamlined logistics, resulting in happier residents and reduced workload for property management teams. By eliminating the traditional paper-based processes, Zego’s Resident Payouts modernizes workflows and enhances the overall move-out experience, the company said.
“Resident Payouts significantly improves the move-out process for property managers and residents,” said Mark Peters, president and general manager at Zego. “Our solution not only speeds up security deposit refunds but also simplifies compliance and enhances the overall experience for all involved.”
With Resident Payments, property management staff can easily create a new payout by selecting a resident, entering their contact information, the payment amount and any optional notes. Residents then receive a link to choose their preferred refund method – check, ACH or Rapid Pay. Property managers can track payout statuses and view detailed transaction summaries through the intuitive Resident Payouts Dashboard.
Delayed security deposit returns are a top concern for residents during move-outs. Resident Payouts provides faster electronic refunds and improves resident satisfaction without adding operational strain, leaving residents with one final positive experience before leaving your community.
