Australia’s affordable, social and disability housing sector now has access to a purpose-built technology solution from MRI Software. MRI Palace is now available to Community Housing Providers (CHPs) in New South Wales and Queensland, with other states and territories soon to follow. The solution includes reporting, compliance and automated housing and tenancy management capabilities unique to the complex sector and built-in behind its “simply sophisticated” design.
An Australian first, the social sector-specific MRI Palace offers automated workflows, interactive dashboards for task prioritization, reporting, and customizable fields to support sector-specific compliance and regulatory requirements. The software also includes features first designed for the private sector, including automated maintenance management, invoicing and payment capabilities, advanced business intelligence tools and a mobile property inspection app that allows CHPs to take photos and videos on-site to be immediately available in the platform.
“Australia has ambitious social and affordable housing future targets, and an urgent supply and demand crisis right now. Our social sector deserves all the advantages MRI technology already delivers to the private real estate industry, like predictability, transparency and efficiency – but customized to their uniquely complex scenarios,” said David Bowie, senior vice president and executive managing director for MRI Software in Asia Pacific. “We believe scaling proven PropTech solutions like MRI Palace to be affordable and accessible for CHPs is not just beneficial to the sector – fit-for-purpose technology solutions are essential for our nation to accelerate creating and managing more diverse and thriving communities.”
MRI Palace allows a property manager to record, track and manage their clients, properties and tenancies’ details and history from anywhere. Property inspections and maintenance management can now be done on site with photo and video reports. Every property has its own record, with the ability to easily click and explore extra information like rent arrears, funding source, terms of local or state government agreements, vacancy stages and any support services linked with the tenancies, for example.
MRI Palace functionality integrates with other MRI products, partner tools and third-party technologies. Integrations and automated workflows streamline several processes, including maintenance management, document management and invoicing and payments.
Key features include API integrations into a rich partner ecosystem, allowing secure connections with other software and digital platforms; interactive personalized dashboards; an automation hub that manages processes such as arrears; business insights that can break portfolio performance by office, region and property manager and a mobile inspection app.
