Swivl, a provider of AI-powered automation and customer engagement for self-storage, has announced a strategic integration with Cubby, aself-storage platform for facility, revenue and call management.
With this integration, Cubby users can now take advantage of Swivl’s AI-driven customer engagement capabilities, enabling storage operators to automate routine inquiries, enhance lead capture and optimize call center efficiency. The combination of Cubby’s facility and revenue management tools with Swivl’s conversational AI platform empowers operators to deliver frictionless, 24/7 customer support while increasing operational productivity, the companies said
“Swivl is dedicated to revolutionizing customer interactions through AI, and our partnership with Cubby aligns perfectly with this vision,” said Mason Levy, CEO at Swivl. “Together, we’re enabling operators to boost revenue, reduce workload, and provide an unparalleled customer experience.”
Key benefits of the Cubby-Swivl Integration include AI-powered customer support; automated lead capture and engagement as Swivl’s sales agent proactively captures potential customer leads and assists in converting inquiries into confirmed reservations and enhanced operational efficiency as Swivl’s automated self-service capabilities free up facility staff and call center agents.
“By integrating Swivl’s AI-powered communication tools with Cubby’s platform, we’re providing storage operators with even more channels to engage with customers and manage operations,” said Matt Engfer, CEO at Cubby. “This partnership extends our commitment to innovation in the self-storage industry.”
