After testing multiple solutions, Venterra Realty has partnered with SmartRent, a provider of smart home automation and products, to implement a high quality, personal, contact-free apartment tour experience. Venterra has integrated its tour process with SmartRent’s platform, which allows prospective renters to tour a community on their own terms, without contacting the office, using only their smart phone.
“Self-Guided Tours are a necessity in this environment,” said Stephanie Gonzalez, vice president of property and customer innovation at Venterra Realty. “The space and opportunity for a future resident to be able to arrive at a community, scan a QR code, select the apartment type they want to tour, and take the tour independent of the office staff sets everyone up for success.”
SmartRent and Venterra agree that Self-Guided Tours will become the norm, even after the pandemic has subsided, the announcement said. For many renters, the ability to now take a Self-Guided Tour makes it possible for them to find their dream apartment without taking unnecessary risk. Founded in 2001, Venterra Realty owns and manages 62 apartment communities in 11 major U.S. cities that provide housing to over 33,000 people and 11,000 pets.
