Cover Feature

Making a Difference; Delivering Good with Retail and Manufacturing Industries

Photo courtesy of Andre Maier

A History of Impact
For nearly 40 years, Delivering Good has been providing relief for families and individuals dealing with poverty, disaster and other issues through the provision of new merchandise donated by the retail and manufacturing industries.

For all the years being in business, Delivering Good has connected more than $3 billion in new products to men, women and children dealing with a wide range of social issues such as homelessness, poverty, domestic violence, workforce reentry and foster care. In addition, Delivering Good provides essential relief for people impacted by natural disasters like hurricanes, flooding and wildfires, bringing relief and comfort to communities after the work of rescue and first responders is complete.

Products provided by Delivering Good help families deal with the trauma of homelessness, the challenge of reentering the workforce, or the every- day struggle with poverty. The products help people recover and rebuild after the destruction left by natural disasters. And, because the merchandise is new, it offers more than just things, but the dignity, self-confidence and pride that comes with receiving something new.

“We have been serving families at every distribution. What we are hearing is that much of the apparel—children’s and adult—being sent by surrounding communities is second hand. Many are left in tears by the resources being delivered through Delivering Good. These goods are all brand new and of such quality. In all honesty, we are replacing wardrobes with better quality than what was lost in many cases. This has gone such a long way for recovery, it’s hard to put into words,” said a representative from 4 Good Community, Delivering Good’s community partner for the 2022 Kentucky flood relief.

Another Delivering Good community partner, Community Rescue Missionin Ft. Smith, Arkansas said, “Our families are in a transitional period in their lives. New clothing from nice stores is always an uplifting feeling for the children and for their parents. It is a positive feeling to have new clothes for your children when you are working so hard to make a better living for your family. It is very encouraging to see the children excited when they get new clothes and even more rewarding to see how happy it makes their parents.”

Delivering Good gets new merchandise donations that are put into the hands of the people who need it through their distribution network of more than 800 local community partners located across the U.S., Canada and beyond. These partners provide services and support for people deal- ing with a range of social issues. They know their communities and the types of products that are needed the most which helps Delivering Good make the greatest impact with the product they provide.

An ESG Solution
Delivering Good’s model (putting excess merchandise in the hands of people who need it instead of landfills) puts them at the crossroads of social impact and environmental sustainability. As more companies are developing environmental, social and governance (ESG) strategies, Delivering Good provides a platform to help them meet their ESG goals by redirect- ing their unneeded product from the waste stream to where it can help people in need—a win for our people and our planet.

In 2023, Delivering Good’s brand partners donated nearly ten million units of new merchandise valued at more than $121 million dollars. These products, which included apparel, houseware, shoes, home furnishings, toys, school supplies, books, health and beauty supplies and more, touched the lives of millions of individuals in communities across the U.S.

Its impact is wide-ranging with helping motivate children to attend school because they have new clothing like the new suit and the confidence that goes with it that helped someone reenter the workforce, the new bra that gives a woman self-esteem, or the warm coat for the child and peace of mind for the mother who couldn’t afford to buy one.

In addition to product donation, companies are partnering with Delivering Good to raise awareness and funds through retail promotions like “Buy One, Give One,” register roundups and other programs that engage their associates and customers as well as showcasing their support. “We are thrilled to be a corporate partner of Delivering Good and work alongside them to support, uplift and drive equity in the communities where we live and do business. Through our partnership, we are not only able to connect with impactful organizations across North America, but create a responsible and sustainable pipeline for excess inventory to be delivered to those most in need. Our Centric Cares philosophy is to support organizations that resonate most with our associate base. Delivering Good helps us fulfill that philosophy by connecting us with non-profits that span across a variety of cities and causes. In 2022, we had the opportunity to donate over 16,000 units of product for a total value of over $400,000 through Delivering Good,” said Isabel Merrin, senior marketing manager of Centric Brands.

Celebrating Leadership and Philanthropy
Delivering Good was founded from the heart of the retail and manufacturing industries, and they continue to recognize and celebrate those relation- ships at their annual events—particularly their Women of Impact Summit happening June 5th at 583 Park in NYC. The Women of Impact Summit is a convening of industry leaders that recognize the vital role women play in making sustainable and measurable impacts—professionally, personally and philanthropically. 64% of annual charitable donations are made by women with donations including monthly gifts, event support, leadership level giving and longer-term planned gifts. Women are investing in solutions that create change. This generosity and giving power make them an incredibly influential and impactful demographic when it comes to driving change both personally, in their communities and professionally, by leading the use of business to create social and environmental impacts.

This year’s Women of Impact Summit will bring together a community of influential female leaders working to empower the next generation of women. Speakers include Cynthia Rowley, Fern Mallis, Stephanie Piimauna, Susan Jurevics, Heather McIntosh and DJ Hesta Prynn. This gathering of champions of change will share powerful stories of professional achievement, the use of business as a force for good and how they are paying their success forward through the cultivation and empowerment of a new generation of leaders.

Tickets, sponsorship information and additional details about the Women of Impact Summit can be found at www.delivering-good.org.

Looking to the Future
At the beginning of 2022, Delivering Good underwent a search for new leadership and mid-year, Matthew Fasciano was brought on as the new president and CEO, bringing with him more than 30 years of experience working in service of others. “From day one, I was impressed with the mission and history of Delivering Good and I wanted to be part of the incredible impact it has on the lives of so many people in their times of need. That impact was brought to life during a distribution of children’s clothing and other merchandise on a hot day just outside of Nashville. The line to receive products was long, and while I understood the need, seeing and hearing from the people on that line first-hand made it real for me,” said Matthew Fasciano, president and CEO of Delivering Good. He added, “we met a mother who had recently lost her husband and couldn’t afford clothes for her children, and another who spoke about being able to pay for her medication because of the items she received for her children that day. Hearing about the choices people make and seeing their gratitude at receiving new items that would likely be out of their reach was humbling and motivating. Uplifting people and providing not only the things they need, but the dignity that is included when those things are new, is what Delivering Good is all about. Growing that impact and doing even more for these individuals and families is why I’m here.”

Two years into his tenure, Fasciano has expanded Delivering Good’s position as an effective platform for companies seeking a one-stop ESG solution and is setting a vision for increasing Delivering Good’s impact for the people they serve through capacity building initiatives that will strengthen their distribution network of community partners so they can do even more good with the products they receive.

Learn more about Delivering Good and the opportunities for companies and individuals to get involved at www.delivering-good.org.