International Market Centers (IMC) announced a new organizational structure for its leasing and leadership teams. Effective immediately, Dorothy Belshaw and Scott Eckman are promoted into new executive leadership roles, and Ryan Mahoney, Julie Messner, Terence Morris and Caron Stover expand their category-specific leasing responsibilities across all IMC’s campuses.
“This restructuring of IMC’s leadership and leasing teams allows us to more effectively support the current needs of our business, differentiate the customer experience and drive more value to all constituents,” said Bob Maricich, IMC CEO. “This new organizational structure will allow us to meet the strategic challenges ahead, futureproof our business and position our markets and digital opportunities for growth in the post-COVID-19 world.”
Showroom & Temporary Leasing Aligned Under Common Senior Leadership
The restructuring divides the leasing organization by category, leveraging industry knowledge, relationships and experience. It also aligns temporary trade show leasing and permanent showroom leasing under common senior leadership to support market positioning and optimize customer experience.
Under the new structure, Scott Eckman will oversee all permanent showroom and temporary trade show leasing – across all product categories and campuses – and has been promoted to the newly created role of chief revenue officer.
“This new structure is an optimal way to manage our leasing efforts and to leverage our individual expertise in IMC’s core furniture, home décor, gift and apparel categories,” said Eckman. “By better aligning our permanent and temporary exhibit sales, IMC can deliver more value for our customers – whether they are trade show exhibitors, permanent tenants or brands in multi-line agency showrooms.”
In line with this change, Ryan Mahoney, senior vice president, furniture; Julie Messner, SVP, home décor; Terence Morris, SVP, gift and Caron Stover, SVP, apparel, will oversee category leasing – for both permanent showroom and temporary trade shows – across IMC’s Atlanta, High Point and Las Vegas campuses. Mahoney, Messner, Morris and Stover all will report directly to Eckman.
In addition, long-standing industry leaders Jo Ann Miller-Marshall and Dave Savula have opted for early retirement packages.
“Jo Ann and Dave will be leaving after more than 25 years of service,” said Maricich. “We thank them for their dedicated service and significant contributions to our company and the industries we serve and wish them great success in their future endeavors.”
New Executive Function Elevates Customer Experience Across Business Verticals
The restructuring also prioritizes customer experience and strategic partnership the organization said. In line with this, Dorothy Belshaw is promoted to the new role of chief customer and marketing officer with responsibility for customer-centric, cross-channel strategies designed to drive value for customers, unlock new channels of distribution and elevate the market experience.
“This is part of a strategic mandate to differentiate ourselves through the IMC customer experience – both in our physical marketplaces and with our digital offerings,” said Belshaw. “IMC’s success is dependent upon our customers’ success and satisfaction. Now more than ever, we must partner with our customers to develop new opportunities in line with evolving industry needs.”
Belshaw also assumes executive oversight of LightFair, the annual architectural and commercial lighting trade show and conference. Dan Darby, SVP and show director of LightFair, will report directly to Belshaw.
