In an expansion of its move to offer smaller local pick-up locations and services to its customers, fashion retailer Nordstrom is opening two additional Nordstrom Local service hubs in Newport Beach, California and Manhattan Beach, California. The 1,193-square-foot Nordstrom Local Newport Beach at 2043 Westcliff Drive will open on November 6, and the 1,886-square-foot Nordstrom Local Manhattan Beach at 451 Manhattan Beach Blvd. will open in the coming months.
“Opening Nordstrom Local service hubs in the Los Angeles area is part of the continuation of our market strategy in one of our largest markets to provide customers with greater access to merchandise selection and faster delivery while increasing convenience and connection through our services,” said Ken Worzel, chief operating officer at Nordstrom. “Nordstrom Local customers who engage with our services at a Local including curbside pick-up, returns, alterations and styling spend more than two-and-a-half times compared to other customers.”
Nordstrom Local services include: online order pickup (both in-store and curbside); returns Nordstrom, Nordstrom Rack, Haute Look, Trunk Club and other online retailers; alterations on items from Nordstrom, other retailers or the customer’s closet, including same-day hems, sleeve shortenings and simple repairs; styling; gift wrapping; recycling of empty beauty packaging and clothing donation drop-off.
These two newest Nordstrom Local locations mark the fourth and fifth service hubs in the Los Angeles, California area, which include Melrose, Brentwood and Downtown Los Angeles. There are also Nordstrom Local’s in New York City on the Upper East Side and in the West Village.
