SmartRent Inc., a provider of smart communities solutions and smart operations solutions for the rental housing industry, announced the rollout of its Teams, Smart Launch and Triggers features in its Work Management solution. The move is part of an effort to support the rental housing industry’s shift toward centralization, enhancing coordination and automating key workflows to streamline property management.
The Teams feature empowers organizations to assign work at the group level rather than to individuals, eliminating role-based constraints and allowing for greater operational flexibility across properties and faster task completion. Teams also enhances visibility into task assignments and statuses, ensuring that operations staff can coordinate more effectively while maintaining service quality.
Smart Launch, an AI-powered assistant designed to expedite workflow searches and simplify platform navigation in Work Management, allows users to search for tasks in natural language, eliminating friction and accelerating platform proficiency.
“As operators centralize maintenance, they often find it difficult to structure teams and route work efficiently,” said SmartRent Chief Technology Officer Isaiah DeRose-Wilson. “With these features we are fully supporting all centralized service models. Our customers now have the flexibility to configure their operations coverage to best suit their portfolio. Every community can receive the thoughtful care and attention residents expect. regardless of how teams are deployed and work is organized.”
SmartRent also recently introduced a Triggers enhancement within Work Management, which improves automated task creation for move-out inspections. Rather than requiring a change in unit occupancy status, Triggers generates inspection tasks based on the date of move-out and automatically updates if those dates change. Triggers works in conjunction with SmartRent’s Boards feature for an enhanced make-ready process.