Facilio Inc., a facilities operations and maintenance platform for large-scale enterprise portfolios, has launched its Autonomous AI Agent Suite – Facilio Atom, bringing fully autonomous execution to some of the most manual, back-office workflows in facilities management.
The new purpose-built AI agents are designed to actively execute and coordinate facilities operations, not just document them, thereby automating up to 40% of repetitive work. Facilio’s Agentic AI spans across three high-impact areas of facilities operations: helpdesk dispatch, compliance automation and finance and control.
“The most immediate impact of AI in FM isn’t another chatbot or a dashboard, it’s removing the drudgery for humans involved in FM operations,” said Raj Subramanian, chief product officer and co-founder, Facilio Inc. “There’s enormous repetitive work in facilities that requires humans to do intake and triage, coordination, approvals, invoice validation, reporting and supervisory work. F’cilio’s autonomous agents are built to take off a big chunk of that workload, operating on top of existing CMMS and finance systems. The result is simple: faster cycles, fewer misses, tighter controls and an operational backbone that doesn’t depend on who’s online.”
Traditionally, FM operations rely on CMMS platforms that act as systems of record, documenting work and depending on human-triggered workflows. Facilio’s Autonomous AI Agents go a step further, actively driving workflows forward by continuously executing routine tasks, keeping humans involved for oversight and exceptions where needed.
“AI is moving from analysis to action, shifting work from being human-driven to system-driven. Facilities management is one of the last large operational domains still reliant on manual coordination,” Prabhu Ramachandran, Facilio chief executive officer and co-founder. “It is high time that FM operations evolve from being centered around a mere system of record into a system that keeps operations moving continuously. With autonomous agents, Facilio is enabling a new operating model where service delivery, compliance, reporting and management run with consistency at scale. We’re entering the autonomous era in facilities and it’s about to redefine the standard for operational performance.”
Facilio’s Autonomous AI is intentionally built to be a tool-agnostic solution. These agents can be deployed independently, layering on top of existing CMMS, ERP and finance systems, thereby allowing FM teams to automate workflows immediately, without rip-and-replace projects.
