Real estate support service Tech Helpline has added five more Realtor organizations with over 20,000 members, including the Kentucky Realtors and the Greater Philadelphia Association of Realtors In the last 90 days.
In addition to Kentucky Realtors’ 13,075 members and Greater Philadelphia Association of Realtors’ 3,475 members, Tech Helpline brings its leading tech support services to the Greater Greenville Association of Realtors’ 3,774 members, the Southeast Minnesota Realtors’ 1,100 members and the Great Smoky Mountains Association of Realtors’ 882 members. All these Realtor organization’s members now receive free, unlimited access to Tech Helpline’s U.S.-based analysts, providing support in both English and Spanish.
“Realtors need tech support now more than ever as we enter the era of AI — artificial intelligence — with new technology coming to market nearly every day, bringing unique challenges,” said Margy Grant, Florida Realtors CEO. “By providing exceptional, friendly tech support tailored to the real estate industry, we can help agents get the most out of the technology they use, help them protect their tech, assist them when they adopt new tools, and get them back in business when their tech crashes.”
Tech Helpline, owned and operated by Florida Realtors, has been dubbed “the Genius Bar for real estate” as its tech experts have a combined IT experience of more than 350+ years and support thousands of cases each month. Support includes advanced file and computer recovery services, virus and adware removal from devices, Wi-Fi connection issues, software setup, mobile phone crashes and more.
Tech Helpline support is available by phone, email, or through its mobile app, allowing agents on the go to connect quickly to a tech advisor no matter where they are. The app is available for iPhones and iPads in the Apple App Store and for Android devices via Google Play. From the app, agents and brokers can call a Tech Helpline analyst directly, chat with an analyst or “open a case” to receive email support from an analyst. The service also provides tech support for Form Simplicity, one of the real estate industry’s most popular transaction management programs. Form Simplicity is also owned and operated by Florida Realtors and manages over one million transaction sides annually.
