RealPage, a global provider of AI-enabled software platforms to the real estate industry, unveiled the Lumina AI Workforce, the multifamily industry’s first agentic AI platform at RealWorld 2025, an event focused on multifamily innovation in Las Vegas.
The Lumina AI Workforce marks a decisive shift away from fragmented tools and task-based automation toward an orchestrated network of intelligent agents that act, learn and collaborate across multifamily domains. These AI agents operate in sync with human teams, handling repetitive tasks, coordinating workflows and surfacing actionable insights, so property staff can stay focused on strategic, high-impact work.
“AI’s real promise lies in how it reshapes the human experience of work,” said Dana Jones, RealPage CEO and president. “It’s about removing daily barriers, reducing burnout, and giving teams the bandwidth to show up with energy and purpose to focus on what matters most — delivering exceptional experiences for their residents.”
The first five Lumina AI Agents, each specialized in a core multifamily domain, yet built to collaborate and drive results together are AI Leasing Agent, which connects with prospects, answers questions and helps guide them from first contact to signed lease; AI Resident Agent, which keeps residents informed, engaged and supported; AI Operations Agent, which handles the day-to-day details of running a property, like move-ins, renewals, audits and reporting; AI Facilities Agent, which responds to maintenance needs, schedules inspections and keeps repairs on track with staff and vendors and AI Finance Agent, which handles routine finance tasks like coding invoices, catching errors, reconciling accounts and sending reports.
The agents are built directly into familiar platforms such as OneSite, Knock and Loft.
The Lumina AI Workforce is powered by the Lumina AI Data Platform, RealPage’s multi-year investment in secure, scalable and deeply integrated AI infrastructure. This foundation ensures AI is not a bolt-on, but a core capability embedded across the RealPage ecosystem.
