53 West 53 earned the Verified Luxury Residences designation from Forbes Travel Guide, the global authority on luxury hospitality.
Developed by Atelier CX, Forbes Travel Guide’s consulting division, the designation recognizes luxury residential communities committed to delivering exceptional resident experiences inspired by the world’s finest hotels.
For prospective residents and buyers, the Verified Luxury Residences designation offers confidence that a community has demonstrated a commitment to personalized, consistent service and an elevated residential experience. Inspired by the service culture of the world’s leading luxury hotels, the designation recognizes communities where the principles of luxury hospitality shape the everyday resident experience.
To earn the designation, 53 West 53 completed a comprehensive verification process that evaluated its service culture, operational practices and resident experience against the program’s standards.
In addition to being a valued charter participant in the Verified Luxury Residences program, FirstService Residential collaborated with Atelier CX to develop signature service excellence standards for its residences focused on elevating daily living and strengthening consistency.
Rising above Midtown just steps from The Museum of Modern Art, 53 West 53 is widely recognized for its distinctive design by Jean Nouvel and its role in shaping the city’s modern residential skyline. Its location places residents at the center of New York’s cultural, culinary and business districts, reinforcing expectations for a highly elevated living experience.
“This recognition reflects the world-class level of service, care and attention to detail that define the resident experience at 53 West 53,” said Marc Kotler, president, FirstService Residential New York. “It reflects a shared commitment among the board, management team and staff to delivering a residential experience worthy of this iconic property.”
“Luxury today is defined not only by beautiful residences and exceptional amenities, but by how people feel every day in the place they call home,” said Hermann Elger, chief executive officer of Forbes Travel Guide. “The Verified Luxury Residences designation recognizes communities that have embraced the service philosophy of the world’s finest hotels, creating resident experiences that are thoughtful and consistently exceptional.”
To view the inaugural collection of Verified Luxury Residences, visit forbestravelguide.com/residences.
