RE/MAX Holdings, Inc. parent company of RE/MAX one of the world’s leading franchisors of real estate brokerage services, has promoted Pam Harris to senior vice president, customer experience. In her new role, Harris will report to Nick Bailey, who was named chief customer officer last month.
“Pam is a dynamic leader who has continuously evolved our signature events,” said Bailey. “Year after year, she creates exceptional experiences for our network of brokers and agents, and her insight will be an invaluable part of sharpening our focus on our customer-centered strategy.”
Harris will continue to lead the company’s events, strategic alliances and EDR travel teams. Events and EDR collaborate on more than 400 RE/MAX meetings, retreats, conferences, conventions and special events each year, while the Strategic Alliances group drives positive relationships between affiliates and over 115 companies in the RE/MAX Approved Supplier program.
She joined RE/MAX in 2001 as a corporate meeting planner in the event management department. She had served as vice president, event management since 2005.
