During the summer, workplace experience platform Lane and global manager Nuveen Real Estate rolled out the Lane mobile app at Waterford Business District, a corporate office near Miami International Airport. Waterford houses more than 100 multinational corporations and has one of the highest concentrations of regional and Latin American headquarters in South Florida.
“Launching our technology across seven office buildings in the midst of a global pandemic was no small feat, but we were inspired by Nuveen’s commitment to creating a unified workplace culture within the District,” said Clinton J. Robinson, CEO and co-founder of Lane. “It’s not every day that you get to help revitalize one of the country’s leading corporate destinations, and we are very proud to help bring the future of work to Waterford.”
Designed to transform the workplace into a thriving, connected ecosystem, Lane integrates building systems into a single, centralized and user-friendly digital platform. Lane streamlines all aspects of day-to-day office life for tenants and property managers alike — from room bookings and guest registration to maintenance, communications and tenant engagement — using data to drive insights.
At Waterford Business District, Lane’s web and mobile platform will help streamline per-building and district-wide communications and empower tenants to access new amenities and services with ease, including the free shuttle service, Freebee; bike-share program Zybra ; FlashParking, a smart-parking program exclusively for district tenants and virtual yoga.
The platform is also helping property teams COVID-19 efforts including managing occupancy through room bookings; ensuring tenants feel safe through surveys and real-time feedback; sharing building and cleaning protocols, safety measures, and other important updates and engaging tenants remotely through virtual content, amenities, and events.
“We are excited to put an expanded digital and on-site amenity offering at the fingertips of our tenants,” said Chad Phillips, managing director, head of U.S. Office & Portfolio Manager, Nuveen Real Estate. “We want the professionals in our buildings to have a go-to mobile-friendly source for building announcements, amenities and programming. The app is also another avenue for tenant feedback. We want to facilitate clear, consistent communication with our tenants and hear directly from them on how to provide the best workplace experience. This is a part of a programmatic initiative to engage with our tenants both onsite and online. This year we are rolling out tenant engagement apps at nearly 20 office buildings in our U.S. portfolio, with more digitization projects planned for years to come.”
