Features Mann Overboard


Photo courtesy of Inspir

Inspīr Carnegie Hill, a new luxury senior residence located on Manhattan’s Upper East Side, and Forbes Travel Guide (FTG), the world-renowned authority in genuine Five-Star service, have formed a strategic partnership that is FTG’s first foray into the senior living hospitality category in New York City.

Through this collaboration, FTG assists Inspīr Carnegie Hill with every facet of delivering the luxury senior living experience. FTG is recognized as the only independent, global rating system for luxury hotels, restaurants and spas, as well as a provider of support services for industries that prioritize service excellence. FTG works with Inspīr to create custom and proprietary residence service and facility standards and provides world-class training in a variety of interactive formats tailored specifically for Inspīr to enhance service skills and encourage associates to elevate the guest experience. Inspīr Carnegie Hill also benefits from service culture certifications earned by completing the training and upholding the service standards set forth by FTG, which will be re-evaluated on an ongoing basis. 

“As a pioneer in modernizing and elevating senior living, providing a service experience that far exceeds expectations is of utmost importance,” said Gregory D. Smith, president and CEO of Inspīr. “We are thrilled to forge this partnership with FTG at our flagship residence in Carnegie Hill as there is no better entity to support Inspīr in cultivating and sustaining an unparalleled service culture that demonstrates excellence in all areas of operations.”

Inspīr, a next-generation concept for urban senior living on a luxury level, offers residents a transformative, one-of-a-kind experience made possible by a combination of expertise and insights from the residential, hospitality and healthcare industries. Featuring state-of-the-art spaces, exceptional care, intelligent technology and immersive experiences, Inspīr has curated an environment and lifestyle that supports a philosophy of vibrant, intentional living and meaningful connection based on nine core elements. These elements are based on lifestyle commonalities found in areas around the world, known as blue zones, where people live longer, happier lives.

“Inspīr Carnegie Hill’s concept is visionary, and we are thrilled to work collaboratively with its team to instill an exemplary service culture within the luxury senior living space.” said Filip Boyen, CEO, Forbes Travel Guide. “Tomorrow’s world requires services and experiences that are even more anticipatory and flexible than ever before, and that’s part of the expertise that we’ll deliver to ensure Inspīr’s team provides a consistently best in class offering.”

With a variety of care options, including Assisted Living, Memory Care and Enhanced Care, Inspīr Carnegie Hill provides residents with a brain-healthy lifestyle and offers daily programs to keep residents in motion naturally and purposefully. An on-site fitness facility, access to personal trainers and group fitness classes empower residents to stay mobile and exercise regularly. In addition, Inspīr Carnegie Hill offers lifelong learning classes, cognitively stimulating activities and brain-healthy foods to keep the neurons active and to maximize brain function.